- Sales via WhatsApp
- Forward Bulk Documents - on Mass
- Efficient 24/7 Service
- Collections with Chabot
- Multiple Agents on the Same WhatsApp
- Generative AI
Automation via WhatsApp
TotalBot provides an end to end service for you
Automate all levels of your customer service, sales and the after-sale process on WhatsApp.
Initiate Sales Campaigns
Make available your products and services en masse via WhatsApp to include CTAs in messages
Attend to enquiries and answer questions
Address those frequently asked questions quickly and automatically
Automatic Sales
Boost results on WhatsApp by increasing sales conversion at any time of the day
24h Automated Service
Transform Customer Service with Immediate Responses
Increase customer satisfaction through continuous and efficient service by turning WhatsApp into a 24/7 sales machine.
Chatbot + Human Interaction
Hybrid service support on WhatsApp
With a chatbot on WhatsApp, you can integrate multiple agents by sharing the same number, thus ensuring customer connection with an expert in real time.
Multiple Attendants
Maintain multiple agents on the same WhatsApp Business number
Transfer from one attendant to another
Managing service flow across various levels or departments
Chatbot on WhatsApp
Having a bot on WhatsApp will provide support, redirect enquiries and answer questions
Continuous improvement through data insight
Better understand your customer via data
Monitor and analyze customer sentiment in real time, identify positive or negative feedback then make proactive improvements via artificial intelligence integrated into TotalBot.
Collect data - during the flow - to undertake deeper analysis
Access the power to gather valuable user insights in real time, thus enabling a more effective personalized interaction.
Gather insights to improve customer relationships
Better understand the needs, preferences and behavior, apply continuous adjustments in service and communication strategies.
Select your Plan
Check out our available options and select your perfect business solution.
PREMIUM PLAN
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800 individual conversations, each within a 24-hour window
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15 service attendants
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Chatbot with 1 conversational-flow
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NLU (Natural Language Understanding)
800 documents
CORPORATE PLAN
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2000 individual conversations, each within a 24-hour window
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40 service attendants
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Chatbot with 1 conversational-flow
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NLU (Natural Language Understanding)
2000 documents
ENTERPRISE PLAN
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5000 individual conversations, each within a 24-hour window
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60 service attendants
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Chatbot with 1 conversational-flow
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NLU (Natural Language Understanding)
5000 documents
CUSTOMIZE
Customize configuration-
Artificial Intelligence
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Integration with Analytics and Business Inteligence (BI)
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Multichannel Integration (mensagens de E-mail, SMS and WhatsApp)
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Configure the number of agents, conversation volume and document production
Fill out the form and we’ll get back to you ASAP!
Let’s get in touch!
We’ve got a Team of Experts waiting to assist you
Telefone
+55 21 3392-2013
contact@totaldocs.com
TotalBot will increase your WhatsApp capability in: Sales, Service and Document Delivery.
Enter into contact
- (21) 3392-2013
- contact@totaldocs.com
- Avenida das Américas, 7907, salas 201 a 204 - Barra da Tijuca, Rio de Janeiro - RJ, 22793-081
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