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Sales and Service on WhatsApp with TotalBot

Automation via WhatsApp

TotalBot provides an end to end service for you

Automate all levels of your customer service, sales and the after-sale process on WhatsApp.

Initiate Sales Campaigns

Make available your products and services en masse via WhatsApp to include CTAs in messages

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Attend to enquiries and answer questions

Address those frequently asked questions quickly and automatically

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Automatic Sales

Boost results on WhatsApp by increasing sales conversion at any time of the day

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24h Automated Service

Transform Customer Service with Immediate Responses

Increase customer satisfaction through continuous and efficient service by turning WhatsApp into a 24/7 sales machine.

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Chatbot + Human Interaction

Hybrid service support on WhatsApp

With a chatbot on WhatsApp, you can integrate multiple agents by sharing the same number, thus ensuring customer connection with an expert in real time.

Multiple Attendants

Maintain multiple agents on the same WhatsApp Business number

Transfer from one attendant to another

Managing service flow across various levels or departments

Chatbot on WhatsApp

Having a bot on WhatsApp will provide support, redirect enquiries and answer questions

Continuous improvement through data insight

Better understand your customer via data

Monitor and analyze customer sentiment in real time, identify positive or negative feedback then make proactive improvements via artificial intelligence integrated into TotalBot.

Collect data - during the flow - to undertake deeper analysis

Access the power to gather valuable user insights in real time, thus enabling a more effective personalized interaction.

Gather insights to improve customer relationships

Better understand the needs, preferences and behavior, apply continuous adjustments in service and communication strategies.

Select your Plan​

Check out our available options and select your perfect business solution.

PREMIUM PLAN

R$ 1.200
00
Monthly basis
  • 800 individual conversations, each within a 24-hour window
  • 15 service attendants
  • Chatbot with 1 conversational-flow
  • NLU (Natural Language Understanding)

CORPORATE PLAN

R$ 2.600
00
Monthly basis
  • 2000 individual conversations, each within a 24-hour window
  • 40 service attendants
  • Chatbot with 1 conversational-flow
  • NLU (Natural Language Understanding)

ENTERPRISE PLAN

R$ 6.000
00
Monthly basis
  • 5000 individual conversations, each within a 24-hour window
  • 60 service attendants
  • Chatbot with 1 conversational-flow
  • NLU (Natural Language Understanding)

CUSTOMIZE

Customize configuration
  • Artificial Intelligence
  • Integration with Analytics and Business Inteligence (BI)
  • Multichannel Integration (mensagens de E-mail, SMS and WhatsApp)
  • Configure the number of agents, conversation volume and document production

Fill out the form and we’ll get back to you ASAP!

Let’s get in touch!

We’ve got a Team of Experts waiting to assist you

Telefone

+55 21 3392-2013

E-mail

contact@totaldocs.com

TotalBot will increase your WhatsApp capability in: Sales, Service and Document Delivery.

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