The Many Benefits of TotalBot

See how TotalBot can enhance value to a business.

End-to-end sales on Webchat or WhatsApp

Automate via Webchat or WhatsApp, all the layers of your customer service and sales processing.

Data collection for analysis

Create on-flows that elicit information and understand your customers and their business approach.

Document Generation and Delivery

Enables the generation and delivery of documents from the data obtained within the conversation flow.

Reduction of Operational Costs

Assure efficient resource management and minimize support and maintenance costs.

Schedule and Send Bulk Messages

Simultaneous contact with large numbers of people by forwarding notifications / marketing campaigns.

Multiple Agents on the same WhatsApp

Improve efficiency with the ability to manage a larger volume of queries simultaneously.

Chat Notification via Web Push and Email

Web Push and email notifications whenever users request contact with an attendant.

Generative Artificial Intelligence

Personalized responses via Generative AI will improve the user experience.

Natural Language Processing

High-end ability to understand customer requests and intentions in a natural manner.

Scalability within a secure environment

Ensure a consistent and reliable user experience across all demands.

Enhance Efficiency in Waiting Time

Rapid and accurate response time, thus increasing efficiency and customer satisfaction.

Global Impact with Multilingual Effect

Conveying a personalized and accessible experience in a multitude of languages creates an impact on your global audience.

Adapts to Diverse Business Sectors

Can adapt to meet the specific niche of diverse sectors of business.

Chat and Support Transfer

Leverage a smooth and efficient transition between separate agents or departments.

24/7 High-end Cloud Availability

The customer can be attended and make purchases at any time, 24 hours a day, 7 days a week.

Digital Acceptance via Link in Flow

An efficient way - while still interacting - to digitally sign documents, contracts or terms.

Provides More Team Productivity

Increase team productivity by freeing up time to tackle more complex and strategic issues.

Reporting and Statistical Data

Gather insights into chatbot performance to enable data-driven adjustments.

System integration via API

Effortlessly connects with other tools and systems, thus expanding functionality.


Service Activity History

Complete overview of usage, for a more informed approach to future services.

Real-Time Service Status

Overview which customers are on hold, currently being served or, already been served.

Demonstration

Schedule a demo to see firsthand the benefits of adding TotalBot to your business

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